NESCAFÉ® Milano 2.0

2013/ 2014 (Red Dot Award in “Communication Design 2014”)

NESCAFÉ® Milano 2.0 is a cloud-based coffee machine for the commercial sector.
I worked for this project at designaffairs.



“The development of the NESCAFÉ® Milano 2.0 coffee machine marks the leap into the era of the ‘Internet of Things’ for Nestlé Professional Beverages – at designaffairs we assumed the conceptual design, transfer and implementation of the machine and stirred up the conventional coffee market in the commercial sector with an exciting innovation: The NESCAFÉ® Milano 2.0 is connected to a software and service infrastructure via GSM and the internet, allowing a single machine or even an entire ‘machine network’ to be configured and serviced in real-time.” (designaffairs website)



My part in the project

As one of the usability engineers in a big team I was mainly involved in the conception of the configuration software as well as the embedded system of the coffee machine from August 2013 till May 2014:

In close coordination with an extern software development team we delivered concepts from rough sketches to detailed specified wireframes in MS Visio and an documented high-fidelity HTML prototype in Axure.

I was responsible for the layout using Adobe Indesign and creating the contents of the manuals.

As a subproject manager I had to internationalize the system.

The machine was presented at the IFA 2014 in Berlin. I organized and created a demo environment for our stall at the fair.